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Privacy Policy
How we collect, use and protect your data.
This Privacy Policy explains how IPTV New Zealand (“we”, “us”, “our”) collects, uses, and protects your personal information when you use our website iptvnewzealand.co.nz and our IPTV services.
1. Information We Collect
We may collect the following types of personal information:
- Contact information — name, email address, phone number (WhatsApp)
- Payment information — processed securely through third-party payment providers
- Technical data — IP address, browser type, device type, and usage data
- Communication data — messages sent to us via WhatsApp or email
2. How We Use Your Information
We use your personal information to:
- Process your subscription and deliver our IPTV service
- Send you activation credentials and account information
- Respond to your support requests and inquiries
- Send service updates, renewal reminders, and important notices
- Improve our website and services
- Comply with legal obligations
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
- Payment processors — to handle transactions securely
- Service providers — who assist in operating our website and services
- Legal authorities — when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyse website traffic and improve our services. You can choose to disable cookies through your browser settings, although this may affect some features of our website.
6. Data Retention
We retain your personal information for as long as your subscription is active, or as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with a relevant data protection authority
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: Support@iptvnewzealand.com
- WhatsApp: +44 7988 594670
- Website: iptvnewzealand.co.nz